跨文化交际论文Cross-cultural Communication Communication Skills

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Cross-cultural Communication: Communication Skills





Abstract:In today's China become powerful and many foreign people come to China study or do business or traveling, many people find that have some problems to talk to foreign. The most important reason is different cultures make us hard have a prefect a conversation with foreign person. So we research the communication skills, and then we can easy have a great conversation with foreign person.

Key words: communication skills, language taboo, Pragmatic scales, Chat topics.



I. Introduction

With China's rapid development, we connect with foreign people more and more. In this case, Multinational domain, cross-national, cross-cultural economic and social interaction will be increasing, it provides us with many opportunities for contact and communication with wester countries. So we have many opportunities to chat foreign, at the same time many Chinese don't know how to talk to foreign. We face peoples who has different approach to a problem and different life style, so we hard to have a beautiful talk. In the conversation we will make some make mistakes and foreigner dislike to us. Only if we know the communication skills, we can chat to foreign happily. No one likes alone don't talk and many foreigners when they come to China after they also like to communicate with local people. Due to the enormous differences between Chinese and western culture, will inevitably lead to unnecessary embarrassment. Communication skills, therefore, very important learning is idle. When we chat to foreigners, we avoid the emergence of the problem and we will have a conversation happily.

II.Making contact

One way to begin unraveling etiquette codes is to describe how important they are when to people from different culture meet for the first time. In some cultures and in some groups and social situations within cultures, behaving in a formally polite way is more important than other cultures, groups and situations. The different formally polite means we need to know communicate skills avoid make mistakes. Such as in Japan, we can’t make any mistakes when we talk to others. But in Australia, it’s OK when you make some mistakes.




High Low

Japan very high

South Korea high to very high Indonesia high Malaysia high

China moderately high Vietnam moderately high Thailand moderate Singapore moderate Taiwan moderate Philippines moderate

Canada moderate to low United States low

Australia very low

III. Make Small Talk

Many people don't know how to start a conversation when the first time they had met a foreigner. In general, we always asked some questions. This is a good way begin to talk. Follow these tips can make a small talk. Sometimes it is very difficult for those don't know it. I list here some typical examples to make good small talk. They might seem basic to some of you but this is how a typical conversation between unfamiliar people actually sounds. You can use them more or less in this order.

Keep up with current events. Make small talk about the news, sports, your community, or politics (unless politics is too controversial. On second thought, that can generate some pretty intense dialogues! Comment on an article of clothing or accessories. Ask where it came from, what the significance is, how much it cost (just kidding). Making small talk is about being observant about people you don't know well.

Pay attention to what they're saying. When you're making small talk, follow up on phrases; for instance, if they say they're "excellent ", ask why - ask where you can get some. If they mention that they're exhausted, follow up on it. When you're making small talk, remember these great conversations and good connections can be just around the corner.

Share an anecdote about your day. Did you lose your keys or find $10? Maybe you ate at a new restaurant recently, or found a great new CD. Making small talk is about sharing the little things.

Ask what movies or books they've seen or read recently. Someone once asked me that at a party. Admittedly, at first it felt contrived, but then we had a wonderful conversation about the book I was reading! Making small talk is about trying new conversations.

Talk about television. Share your favourite TV-shows, such as Oprah's revelation or The Secret or your favorite scene play. If you're Canadian, Little Mosque on the Prairie might

be interesting to discuss! Making a small talk about pop culture is easily and fun.

That should be plenty of casual conversation. American businessmen especially like to get down to business without too much small talk. After your meeting, you could go to a bar or pub to get to know each other better. Your foreign friend will be more relaxed and more talkative in that situation.


IV. Taboo in the chat

1. In China we also ask our friends many privates questions, it shows us care about our friends. I list those questions. 1. How old are you? 2. Where are you going? 3. How much do you earn? 4. Where are you working now? 4. Are you married? 5. Are you have any religion? These are very common questions we also ask our friends when we talk with them. But for western who don't like talk about their privates, they hate Chinese ask these questions.

2. Different person maybe believe different religion. In wester countries many persons believe religion. It means they can not say some words or change some words pronunciation. Such as in English, none says the pronunciation "God " direct, they change the pronunciation and say "Gosh ". Most of Asian believe Muslim or Buddhism, but in western they believe Christian or other religion. Every religion has taboo words.

3. In China when we meet our friends we also said " Are you eat " or " Where are you going ". But in wester countries they said " How are you? " or " How do you do? ".

4. If we stare at someone is impolite when we talk with others, but western like it. They call it "eye connect ", it shows respect for the speaker and interest in the speaker's topic.

V. Conclusion

In today's China communication with a foreigner is necessary and communication skills is a key to open another world. When we meet foreign people, Communication is a crucial part of the human, a lot of good communication let's revenue. If we do not understand communication skills, we can not communicate with people from different cultures. Communication skills is based on people's preferences and taboos in different countries to communicate, it will avoid making mistakes and discussed topic is like foreigners. Only we can have communicated to western happily, we can do business with foreigners, absorbing advanced scientific and cultural knowledge of foreign countries. There are so many countries in the world, so when we chat to foreigners we need to know which country are they come from and their taboos in their life, and then we will have a good chat. At the same time also understand the culture and customs of abroad, at the same time we can share our knowledge of the advanced culture. So as to achieve a win-win result, this chat is perfect.





摘录

1、商务英语学习，How to make small talk with foreigners 新浪博客 2009.09

2、李楠楠， 中西方禁忌文化差异及其造成跨文化交际的失误 中国知网 2012.03

3、Linell Davis Doing Culture Cross-cultural Communication Action 外语教育与研究出版社 2012.02

4、Laurie Pawlik-Kienlen How to Make Small Talk 10 Tips For Starting Conversations With People You Don't Know 2007.02

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